Direct Line Supplies was founded in 1989 as a quality supplier to the catering trade in the Teesside area. The company was created to add value to the supply chain in response to the demand of the growing number of food outlets in the area. In 2002 DLS was established as a corporate limited company and has expanded its capacity with bases in Teesside and Tyneside enabling to extend its services across Scotland, the North of England and down to the Midland areas. Direct Line Supplies Ltd is now one of the North East’s leading and most innovative catering suppliers providing an ever expanding product list combined with competitive prices, maintaining its first rate service, tailored to customer requirements.

At DLS we are forever adapting and developing our strategies allowing us to continue to provide our customers with high quality products and service, in the ever changing and demanding food catering market environment. We aim to carry on developing, researching and broadening our business scope maintaining our promise to excellence in customer service.

In 2002 our quality management system was certified to ISO 9001 in the purchase, storage and distribution of food areas in our company. Combined with our above Excellence rating in food safety and hygiene standards, through local authority certification, further outlines our commitment to excellence. 

We at DLS realise that to achieve our goals and continue our success and achievements, we must develop and train our own people, helping us to attain better results and provide a better service. In 2009 we were nominated as finalists for the Best Small Enterprise Awards in the North East by Colas (>Lsc).

Customer satisfaction is our priority, we are flexible and innovative in our strategies and services and will continue to provide quality products with first-rate service tailored to your requests.